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C-TEC fire alarm service in London

A C-TEC certified installer for London: install, service, take over and fault-find.

Book a free survey Call 020 3393 1661

Free survey and a written quote, with a reply within 24 to 48 hours.

  • C-TEC certified engineers
  • BAFE SP203-1 (fire alarms)
  • Fike registered
  • C-TEC certified

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Step 1 of 3

Four questions. Free survey, free written quote, no obligation.

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What each accreditation covers, and how to verify it

C-TEC systems, in certified hands

Certified engineers, manufacturer parts and the servicing regime BS 5839-1 asks for.

  1. Certified engineers

    C-TEC certified for installation and service across the panel and device range.

  2. Repairs, not workarounds

    Correct parts and configuration, so a fault is closed out rather than silenced.

  3. Serviced to BS 5839-1

    Six-monthly servicing with a certificate and written report after every visit.

  4. Free takeover audit

    If a C-TEC system was installed by someone else, moving it to us costs nothing to assess.

Why use a C-TEC certified installer?

A team that works with C-TEC panels day to day configures, services and repairs them more reliably than a general contractor meeting the range for the first time. Flame Shield London is C-TEC certified, BAFE registered and an approved Fike and C-TEC installer, and our technicians are fully qualified and BAFE certified. New system, inherited system or a fault on the panel, you are dealing with people who know the kit.

Direct answer: Flame Shield London is C-TEC certified. We install, commission, service and repair C-TEC fire alarm systems to BS 5839-1, and we can take over a C-TEC system another company installed, with a free audit first.

What we do with C-TEC systems

  • Installation and commissioning of new C-TEC systems, conventional or addressable, to the right BS 5839-1 category.
  • Servicing and maintenance, six-monthly, with a certificate after every visit.
  • Takeover of C-TEC systems installed by others, with a free audit first.
  • Fault-finding and repair, from panel and battery faults to device and wiring problems.

C-TEC panel showing a fault?

If your C-TEC panel is showing a fault, call 020 3393 1661 during opening hours and tell us what it is displaying. Some faults, such as a battery warning, can be narrowed down over the phone. Where a visit is needed we will put it right and certificate the system. We do not advertise 24/7 callout; our phone is answered during opening hours.

A C-TEC system, serviced by people who know it

Both jobs get called the same thing on the invoice. This is what actually differs.

  1. Access Certified engineers with the correct parts and configuration C-TEC certified Guesswork on configuration and generic replacement parts
  2. Diagnosis The fault traced and closed out, then verified Closed out Faults silenced at the panel and left in place
  3. Servicing Six-monthly service to BS 5839-1, with certificate and written report Every visit A visit with nothing to show for it afterwards
  4. Switching Free takeover audit and no gap in your cover Free audit Locked to the original installer

How it works

Four steps, the price agreed in writing before anyone starts, and one accredited team from survey to certificate.

  1. 01

    Tell us about the system

    Panel model if you have it, and what you need: service, repair or a full takeover.

  2. 02

    Free audit or survey

    On-site inspection and an honest report on condition and compliance.

  3. 03

    Written quote

    Priced in writing, explained before anyone starts work.

  4. 04

    Serviced and certificated

    On a six-monthly schedule, with the paperwork handed over each visit.

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C-TEC fire alarm service: your questions answered

Are you certified for C-TEC fire alarm systems?

Yes. Flame Shield London is C-TEC certified, BAFE registered and an approved Fike and C-TEC installer. We install, commission, service and maintain C-TEC fire alarm systems, and our technicians are fully qualified and BAFE certified.

Can you take over a C-TEC system installed by someone else?

Yes. You are not tied to whoever installed your C-TEC panel. We take over C-TEC systems from other providers and the initial takeover audit is free. We inspect the system, report on its condition and compliance, and put it onto a maintenance schedule.

My C-TEC panel has a fault. What should I do?

Call us on 020 3393 1661 (Mon to Fri 9am to 7pm, Sat 10am to 3pm) and describe what the panel is showing. Some C-TEC faults, such as a battery warning, can be narrowed down over the phone. Where a visit is needed we will diagnose and repair the fault and certificate the system afterwards.

Do you service both conventional and addressable C-TEC systems?

Yes. We service and maintain both conventional and addressable C-TEC systems to BS 5839-1, with a certificate issued after every service visit.

Services for C-TEC systems

BS 5839-1

Fire alarm installation

Addressable and conventional systems designed, installed and commissioned to BS 5839-1, with certification on completion.

Fire alarm installation Six-monthly

Maintenance & servicing

Six-monthly inspection by BAFE-certified technicians, with a certificate after every visit.

Maintenance & servicing Free audit

System takeover

Switch provider with no gap in cover. We audit your existing system free of charge before you commit.

Free takeover audit

Working with C-TEC equipment

Where this comes from

We name the standard rather than quoting it. British Standards are copyright of BSI and have to be bought from them; the links above are to the publisher so you can check any figure on this page against the source.

Free survey · No obligation

Book C-TEC installation, service or takeover

New system, six-monthly servicing, a takeover, or a fault to fix. Tell us your C-TEC setup and we will help.

  • BAFE SP203-1 registered for fire alarms, Fike and C-TEC certified
  • Written quote before any work starts
  • Called back within 24 to 48 hours
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