Flagship service · Free audit
Fire alarm takeover in London
Unhappy with your current fire alarm provider? You can switch. We take over systems installed by other companies, service them to BS 5839-1, and the takeover audit is completely free.
Can another company take over my fire alarm maintenance?
Yes, and this is one of the most common misunderstandings in the trade. Many building owners believe they're locked in to whoever installed the system. You're not. The Regulatory Reform (Fire Safety) Order 2005 makes the Responsible Person accountable for keeping the alarm maintained; it says nothing about who must do it. Any competent provider can inspect your system, take on the servicing and issue certificates.
Direct answer: yes, you can change fire alarm maintenance provider whenever you like. You are not tied to the installer. A new competent company audits the system, takes over BS 5839-1 servicing, and issues your certificates from then on, no need to replace a working system to switch.
Why do businesses switch fire alarm provider?
The reasons we hear most often, and what we do differently:
| Common frustration | How EH Fire Safety works |
|---|---|
| Slow to respond to faults or callbacks | A named person calls every enquiry back within one working day |
| No written reports after a visit | Written report and certificate after every service visit |
| Opaque or surprise pricing | Price explained before any work starts, no surprises |
| Pressure to rip out and replace a working system | Honest audit, we only recommend replacement when a system genuinely can’t be maintained |
What does the free takeover audit include?
- Full system inspection: panel, detectors, call points, sounders, batteries and wiring condition.
- Compliance check: how the system measures against BS 5839-1 and what your log book and certificates show.
- Fault and remedial report: a written summary of anything outstanding, in plain English.
- Maintenance quote: a clear price for ongoing six-monthly servicing, explained before you decide.
- No charge, no obligation: you keep the report either way.
How does switching work, step by step?
Book the free audit
Tell us the system brand and building type through the form or by phone. We arrange a convenient time.
We inspect and report
Our technician audits the system and gives you a written condition, compliance and fault report, free.
You get a clear plan and price
We set out any remedials and quote the maintenance, with the price explained. You decide, with no pressure.
Seamless handover
We bring your log book current and start six-monthly servicing so there’s no gap in cover and your certificates stay valid.
Which systems can you take over?
Both addressable and conventional systems, from any manufacturer. We're approved installers with Fike and C-TEC, so we're especially strong on those panels, see the Fike and C-TEC service pages, and our BAFE-certified technicians maintain other brands too. Once we've taken over, you're onto our standard six-monthly maintenance.
Fire alarm takeover, your questions answered
Can another company take over the maintenance of my fire alarm?
Yes. You are free to change fire alarm maintenance provider at any time, you are not tied to the company that installed the system. A new competent provider inspects the system, takes on the servicing to BS 5839-1, and issues certificates from then on. There is no legal barrier and no need to replace a working system to switch.
Is the takeover audit really free?
Yes. Our takeover audit is free and carries no obligation. We inspect your existing fire alarm, report on its condition, compliance and any outstanding faults, and give you a written summary and maintenance quote. You decide whether to proceed, there is no charge and no pressure either way.
What if my current system is old or non-compliant?
The audit tells you honestly. If the system is sound, we simply take over servicing. If there are faults or compliance gaps, we set out what needs doing and what it would cost, and if a system is genuinely beyond economic repair, we’ll say so rather than maintain something that won’t protect the building. No scaremongering, no unnecessary rip-and-replace.
Do I have to be tied into a long contract?
We’ll set out the maintenance arrangement clearly before you commit, including how servicing is scheduled and what each visit covers. [CONFIRMĂ CU IONUȚ: termenii exacți de contract / durata minimă / preaviz de reziliere]
Will there be a gap in cover when I switch?
No. We schedule the takeover so your servicing continues without a lapse, we audit the system, agree the plan, and bring it onto our six-monthly schedule so your certificates stay current and your building stays covered throughout.
Which panels can you take over?
We take over both addressable and conventional systems from any manufacturer. As an approved installer with Fike and C-TEC, we’re especially well placed to service those panels, but our BAFE-certified technicians maintain systems from other brands too.
Book your free takeover audit
No cost, no obligation, no pressure. We inspect your system, tell you honestly where it stands, and quote to take over the servicing.
Prefer to talk? Call 020 3837 0778, a named person calls every enquiry back within one working day.